If users comment a keyword to grab a download but do not follow, how should the next DM guide them?
Learn how to guide users who comment a keyword but don't follow you. Our steps show you how to set up a follow gate to deliver your link automatically.
Keywords
When a user comments for a download but doesn't follow you, your automated DM should politely ask them to follow your account to unlock the link or resource.
This interaction is a crucial moment for audience growth. The user has already shown high intent by commenting on your post, but they haven't yet joined your community. Your goal is to convert that interest into a follow without creating friction. The key is to frame the request as a fair and simple value exchange: they get your valuable content, and you get a new community member who is genuinely interested in what you offer.
How to Structure Your Follow-Gate Message
A well-crafted automated message can handle this entire process smoothly. Instead of just withholding the link, guide the user through the next steps with a clear, friendly, and automated conversation.
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Acknowledge and Confirm Immediately: Your first reply should be instant. Start by thanking them for their comment and confirming you have the resource they want. This shows your system is working and builds trust. For example: "Thanks so much for commenting! I'm excited to send you the free guide."
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State the Condition Gently: This is the most important step. Clearly and kindly state that following is required to receive the download. You can soften the ask by explaining the benefit. Try something like: "To get instant access, please make sure you're following me at @YourUsername. This helps me continue creating helpful resources for this amazing community!"
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Provide a Clear Call to Action: Tell them exactly what will happen next. Reassure them that the process is automatic and they won't have to wait. You can use an automation tool like StarLovin to set up a Follow Gate for Links and Freebies, which automatically checks their follower status in real-time. Your message could say: "Once you tap 'Follow,' I'll send the link over to you right here."
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Deliver on the Promise: As soon as the user follows, your automation should trigger the final message containing the link. This instant delivery provides a positive experience and reinforces that your system is reliable. A simple, "Awesome, thanks for the follow! Here is your guide," is all you need.
This automated workflow turns a potential dead end into a powerful growth opportunity. By using a tool like StarLovin to manage the follow check and delivery, you can scale your content strategy, ensure every interested person is guided properly, and grow your community with engaged followers who value your work.
If users comment a keyword and receive an irrelevant link, how can the next campaign avoid that?
Next FAQIf users comment 'PDF', receive the link, but do not download, should they receive a follow-up?