What is an active contact in ManyChat?

StarLovin FAQ illustration about active contacts and manychat billing

Keywords

active contactsmanychat billinginstagram dm automationcontact based pricing

An active contact is any person who interacts with your automation during the billing month: comments your keyword, taps a button in a flow, replies to a Story, or messages your account. It counts people, not messages, so ten thousand commenters on one post is ten thousand active contacts.

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